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Question:
What forms of payment do you accept?
Answer:
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We
accept paypal as our main payment gateway,
which accepts
e-checks, bank
account payment, and all
major credit cards without
requiring any paypal membership! |
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Question:
What shipping companies
do you offer?
Answer:
Right now, USPS (United States
Postal Service) is our main shipper, due to prices
and destination flexibility. We use their Priority
Mail service on all orders except The Super
Imploder, unless otherwise requested. We use La
Poste french postal service for The Super Imploder.
We can change couriers upon email request and any
additional shipment fees from the new courier. Most
all couriers are more expensive and take more time
than USPS Priority Mail (2-3 business days). So
we have built in this USPS Priority Mail costs into
our prices for your convinience.
International shipments will require additional
shipping fees. Right now, it is an added $13-18
depending on shipment weight and size through USPS
international parcel post. International shipments
are first class parcel post, not
USPS Priority Mail, for the additional $13-18. Generally
it will add an additional $30-40 for international
USPS Priority Mail and can be done as such upon
email request.
(See contact section for email requests.)
Question:
How long will it take
to receive my order?
Answer:
You will receive a PayPal notice of shipment
upon our shipping to you, with tracking numbers
via USPS and LaPoste..
We ship out Natural
Action Water structuring units within
2-3 business days normally via USPS PriorityMail.
Please allow 2-3 additional business days to receive
your shipment. We will contact a purchaser if any
delays occur. It is rare that we have delays on
these units.
We ship out the Super
Imploder water energizer and
Imploder shower nozzle units via
LaPoste (France) within 5 business days normally.
Please allow 5-10 additional business days to receive
your shipment. We will contact a purchaser if long
delays occur.
We ship out Bionad
and ZeoHeal within 5 business days
normally via USPS PriorityMail. From time to time,
it may take up to several weeks to obtain stock
and ship to you, depending on our supply. Please
allow 2-3 additional business days to receive your
shipment.
Please contact
us if you have any questions on supply.
We are working on this processing system to speed
up supply and shipment to you!
Question:
Do you allow returns, exchanges, or warranties?
Answer:
Exchanges
are possible, but not guarunteed, by email request
only at this time. Products must be unused and sealed
in original packaging for a request to be considered.
Returns are
only offered upon the specific product money-back
guarantees and warranties.
Shipping Fees
You must provide shipping fees on
all returns and exchanges.
Product Specifics
All Natural Action Water Units have a 90-day
money-back guarantee and
a free lifetime parts replacement warranty per the
manufacturer.
Lifetime parts warranty is void if the unit(s)
purchased are exposed to sunlight for prolonged
periods of time. Please install units accordingly.
The Imploder Unit and Shower Nozzle have a 90-day
money-back guarantee and
a free lifetime parts replacement warranty per the
manufacturer specifications.
Bionaid and Zeoheal have a 30-day money-back guarantee
per the manufacturer.
Question:
How safe are your
products?
Answer:
The units and supplements are 100% safe for biology
(humans, babies, pets, wild animals, farming produce,
wine grapes, etc) when using the directions indicated
by each product.
The Super Imploder contains strong magnets that
could potentially change the magnetism in nearby
sensative materials (compasses, computer discs,
etc). Please take precaution on The Super Imploder.
The Super Imploder has safety recommendations in
The Super Imploder products description.
Bionaid and Zeoheal are safe for humans and animal
consumption, per the manufacturer directions on
the labels (see FAQ sections for Bionaid and Zeoheal).
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